Yes! Click the Columns link on the left side of the Status Board. Select the columns you want to view on the Status Board and click Save. Choices are: Job Title, Return Time, Comments, Work Phone, Mobile Phone, Other Phone, Email, Message, Last Update.
Make sure you are in the List view on the Status Board (upper left corner are the view options). Also, you can scroll down to the bottom of the status board, click the drop-down box in the lower left corner, then select the number of users you want to see on the first page.
Yes! Click on the First/Last column heading on the Status Board. Click First to sort by first name, Last to sort by last name. Click again to reverse the sort. You can filter almost any column on the status board. Just click the black text column heading, and you see the sort by ascending or descending order. Click again to reverse the sort.
No problem. Click the Filter link on the left side of the top of the Status Board. Select the Location, Team Department, Status, or First/Last Name and click Apply. The Status Board will then filter to your specifications. The Filter button will turn red and display Filter ON until your change or turn off the filter.
Any Administrator can change anyone else's status. Manager level users can update the status of users at their SAME Location. Employee level users cannot update the status of another user, unless given the right by a Manager or an Administrator. This is done the Settings/Users area. Admins/Managers will find the user, then click the user's name. Then set the All User Status Change option to Yes, and click Save.
Good news, you can choose the view of the Status Board that works for you. There are three views: People view, which will show photos. List view, that takes up a lot less space on your screen. Tip: if you want to see even more rows, click the Columns link and choose the Smaller Font Size option as well. This will make the rows narrower. Card view, this will list users from left to right, sorted by Last name, in a card view. Tip: the card view works great for a reception desk or dispatch center.
Only an Administrator can edit status changes. To do this, click the cog wheel, then Settings, then User Status History. You will then select a user, then a timeframe. From there you can edit the time history. It will then list the Administrator who changed the entry, and the time and date the change was made.
Admins can set up a Company Status Changing Event for users. This will update the status of all users on the account, who are not already in an Out type status (or in a PTO type status.) You set the day(s), time, what status code to change to, etc. Tip: If you want all users to be set as IN each morning, you can set a Company Status event for that as well. Click the cog wheel, and Settings, and Company Status Changing Events to set up this feature.
When the application automatically changes a status due to a Calendar event, or a Company Status Changing Event, the “System Account” will be displayed in your status history, and on any time reports.